Frequently asked questions
Your questions, answered
Answer: We specialize in customized paper packaging including boxes, bags, labels, round tubes, cups, and shipping cartons. We also offer custom-designed gift boxes, food-safe packaging, and eco-friendly options tailored to your needs.
Answer: Yes, we offer sample options so you can check the quality and design before committing to a bulk order. Contact us for details on how to receive your sample.
Answer: Our MOQ varies by product type and design. Generally, our MOQ is set to balance quality and cost-effectiveness, but we can discuss your needs to find the best option for your project.
Answer: Standard production time for custom orders is usually 2 weeks, depending on the complexity of the design and order size. We’ll provide you with a more accurate timeline once we know your specific needs.
Answer: You can customize size, shape, colors, materials, printing techniques, finishes, and add-ons like ribbons, handles, and inserts. Our design team is here to help bring your vision to life.
Answer: Pricing varies depending on factors like size, material, and quantity. We’re happy to provide a quote based on your specifications.
Answer: Start by contacting us to discuss your needs. We’ll help you finalize designs, provide a quote, and confirm timelines. Once the details are confirmed, we’ll begin production and keep you updated on progress.
Answer: We accept various payment methods, including credit card, bank transfer, and PayPal. Contact our team for more details on the options.
Answer: We specialize in customized paper packaging including boxes, bags, labels, round tubes, cups, and shipping cartons. We also offer custom-designed gift boxes, food-safe packaging, and eco-friendly options tailored to your needs.
Answer: Your satisfaction is our priority. If there’s an issue, let us know as soon as possible, and we’ll work with you to resolve it quickly and effectively.
Answer: Yes, absolutely! Adding your logo is a key part of our customization process. You can include your logo on nearly any product, from boxes and bags to labels and cups. Our design team will work with you to ensure it’s positioned and crafted perfectly to align with your brand vision.
Answer: We prefer high-resolution vector formats like AI, EPS, or PDF, as they maintain quality at any size. However, we can also work with other formats like PNG or JPEG for simpler logos, but high-resolution files are ideal for the best results.
Answer: Our in-house design team can assist you with refining or adjusting your logo to fit your packaging perfectly. We’re here to make sure your logo looks its best and meets your branding goals.
Answer: Yes, we ship our packaging products worldwide. We have extensive experience with international shipping, and we can coordinate deliveries to meet your schedule and location requirements.
Answer: Shipping costs depend on factors such as destination, package size, weight, and chosen shipping method (e.g., air or sea freight). We’ll provide an estimated shipping cost once we have these details.
Answer: Shipping times vary depending on the destination and method. For international orders, air freight typically takes 5-10 business days, while sea freight can take 20-45 days. We’ll provide an estimated timeline based on your location and preferences.
- Have more questions?We’re here to help! If you didn’t find the answer you were looking for, feel free to reach out to us directly. You can contact us at
– [email protected]
Our team will be happy to assist you.We look forward to hearing from you!
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